Privacy Policy


Privacy statement

Visugu is committed to providing you with the best online design service experience. We are committed to the security and confidentiality of the information you provide to us. This privacy policy explains how Visugu (“Visugu”, “us”, “we” or “our”) manage your personal information.

What do we do with your information?

There are many aspects of this site which can be viewed without providing personal information, however, for access to our subscription or one off services you are required to submit personally identifiable information in order for us to perform and provide services to you. This may include but not be limited to a unique username and password, your name and contact details such as an email address and or phone number. Throughout the life of your subscription or one off service, we may also collect and hold personal information in the form of your queries, instructions, briefs or complaints you make.

When you browse our Visugu website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our Visugu website, new products and other updates.

Concent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via the Visugu website.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment

Visugu uses a third party payment gateway to process payments. We do not collect, handle or have access to any payment / credit card information at any time. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

Third-party services

We may hire third parties to provide services on our behalf. Those parties will be permitted to obtain only the personal information they need to deliver the service. We will take reasonable steps to ensure that these parties are bound by confidentiality and privacy obligations in relation to the protection of your personal information however Visugu cannot assume responsibility or liability with regards to any third party that may fail to abide by this Privacy Policy.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave the Visugu website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our Visugu website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Age of concent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated by an update to the version displayed on this website, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our Visugu website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Access, questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us via our website Contact section.


Last updated 15/10/2018